关键词: 自动售检票（AFC）, 常规方法, 排队论, 服务质量

Abstract: The rationality of automatic fare collection (AFC) terminal equipment configuration is the key to the efficient and safe operation of the station. At present, the calculation of AFC terminal equipment is based on relevant specifications to meet the predicted passenger flow in short-term and long-term peak hours by stages, without considering the law of passenger arrival and the random nature of facility services. Considering the characteristics of passenger arrival, this paper introduces the concept of queuing theory and establishes a queuing model. Through calculation, the queuing time, service time and other indicators under different conditions can be directly obtained, which intuitively reflects the service quality corresponding to the setting configuration. Finally, an example is calculated and analyzed to verify the scientificity of this method. This study provides a scientific basis for AFC equipment configuration and layout optimization.

Key words: Automatic Fare Collection (AFC), conventional method, queuing theory, quality of service