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铁路通信信号工程技术 ›› 2022, Vol. 19 ›› Issue (12): 69-73.DOI: 10.3969/j.issn.1673-4440.2022.12.014

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北京轨道交通路网多票务管理模式创新实践

杨 萍   

  1. 北京轨道交通路网管理有限公司,北京 100101
  • 收稿日期:2022-08-01 修回日期:2022-11-08 出版日期:2022-12-25 发布日期:2022-12-25
  • 作者简介:杨萍(1976—),女,高级工程师,硕士,主要研究方向:轨道网络化票务运营管理,邮箱:yangping@bmncc.com.cn。

Innovation Practice of Multi-ticket Management Mode in Beijing Rail Transit Network

Yang Ping   

  1. Beijing Metro Network Administration Co., Ltd, Beijing    100101, China
  • Received:2022-08-01 Revised:2022-11-08 Online:2022-12-25 Published:2022-12-25

摘要: 总结北京轨道交通自动售检票系统(简称AFC系统)实践经验的基础上,研究提出一套破解千万级客流大规模网络下多方协同高质量服务的票务管控模式,首先建立一套AFC系统业务标准体系实现乘客一票通达路网各线,配套建立路网统一票务清算体系;其次建立AFC运行监测调度评估体系,实现不同运营企业服务上的全网高效协同,保障票务运营安全和服务质量;再次基于大数据建立设备档案和乘客画像指标分析体系,精细化指导不同类型车站AFC设备功能优化配置,以及不同乘客群体多样化票务需求。这样一套管控模式可覆盖轨道交通、市郊铁路、有轨电车等不同制式的路网多运营主体协同,同时通过地铁与公交、民航、铁路等多网融合的票务服务,实现乘客智慧便捷的高质量出行。

关键词: 轨道交通AFC, 多票务管控, 智慧票务

Abstract: Based on the practical experience of Beijing rail transit automatic fare collection (AFC), this paper proposes a set of ticket management and control mode to crack multi-party cooperative high-quality service under the large-scale network of tens of thousands of passenger flows. Firstly, a set of AFC system business standard system is established to realize the passengers' access to all lines of the railway network with one ticket, and the unified ticket clearing system of the railway network is established. Secondly, the AFC operation monitoring and scheduling evaluation system is established to realize the efficient cooperation of different operating enterprises on the service of the whole network, and ensure the security of ticket operation and service quality. Finally, based on big data, an analysis system of equipment archives and passenger portrait indicators is established, which could finely guide the optimal allocation of AFC equipment functions in different types of stations, and meet the diversified ticket demands of different passenger groups. Such a set of control mode could cover the cooperation of multiple operation subjects of the network with different systems such as rail transit, suburban railway and tram, and realize intelligent, convenient and high-quality travel of passengers through the ticket service of the integration of subway, bus, civil aviation, railway and other networks.

Key words: rail transit AFC, multi-ticket management and control, intelligent ticketing

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